About

Hello, I'm Tim, an accomplished designer based in Paris, France. Over the past six years, I've excelled in dynamic creative agencies, sharpening my expertise in UI, branding, and creative problem-solving. I take pride in my ability to not only absorb new knowledge but also impart it to others, fostering a culture of growth and collaboration.

What sets me apart is my unwavering commitment to growth and my drive to continuously elevate my skills. I thrive on embracing change and tackling challenges head-on, believing that discomfort leads to breakthroughs in creative thinking and problem-solving. My approach is that of a perpetual learner, always seeking innovative ways to refine outcomes and deliver unparalleled solutions.

As a self-reliant designer for a significant portion of my career, I've cultivated a reputation for being resourceful and highly efficient. I possess the confidence to lead projects autonomously, taking full ownership and ensuring exceptional results. However, I also relish the opportunity to collaborate seamlessly with fellow designers, developers, and cross-functional teams.

My Experience

Sana Benefits – Senior Product Designer

April 2022 - November 2023

Sana Benefits is a health insurance company disrupting the status quo of the US healthcare industry. I designed member-facing tools directly tied to business strategy and vision. Some of my achievements:

Led design for a member-facing provider search tool, driving a 7% increase in top-choice provider utilization, improving member experience, and reducing operation costs
Led design for a member-facing “Cost Estimator” tool to help eliminate surprise medical bills, saving members money
Worked in tandem with engineering, PM, and stakeholders to ensure cross-team alignment and improved communication
Learned, advocated, and planned accessibility improvements on all member-facing pages that adhere to WCAG guidelines
Conducted and led generative user research and user testing to generate actionable insights to drive informed design decisions
Created, maintained, and documented accessible design components in both Figma and Storybook

Rocket Park – UI / UX designer

March 2020 - April 2022

Rocket Park is a digital-first agency specializing in truly custom web solutions. My role as the lead UI/UX Designer is to listen, implement, and collaborate to ensure the best possible experience for all users. As a company, we work with a variety of industries ranging from online education to proprietary software. My tasks include but are not limited to:

End to end ownership of user-centered UI/UX projects. Including Research, UI/UX, Prototyping, and Interaction Design
Lead responsive designs for custom web applications while redefining the hand-off process between design and engineering
Balanced solving difficult UI/UX problems for web apps while overhauling the visual design for product and marketing
Provide HTML & CSS recommendations to ensure the finished product is how it’s intended to look and feel
Working with existing UI kits or considerations to eliminate additional development work for quick timelines and avoid inconsistencies
Self-initiated the creation of internal processes of faster turn around times, better communication, and organized deliverables

Hansen Belyea – Visual Designer

May 2019 to March 2020

Hansen Belyea is an established agency that's been around for over 30 years. I worked as a designer working under the owner and creative director. I worked on local ad campaigns to booths for international trade shows. My tasks also included managing a third party development agency to ensure my web designs were pixel perfect and possible in the time budgeted.

Transom Design – Visual Designer

May 2016 to March 2019

Transom Design is a creative agency based in Seattle, WA specializing in branding, web, visual, and packaging design. During my time at Transom I was able to go from a junior position to leading projects end to end. Here is where I was able to develop a polished eye for typography, branding, and content. I worked with a variety of industries and developed high quality print and digital deliverables.

My Process

Conveying the design process can be challenging for those not directly involved. The journey from research to final design involves numerous challenges often overlooked. While people focus on the end result, they often miss the decisions and insights behind it. My approach demystifies design through Discovery, Definition, Design, and Delivery.

Step One

Discovery

Here is where I seek to understand the problem space, gather insights, and explore a wide range of ideas. I've led activities such as user research, market analysis, and brainstorming sessions to help align everyone on the true problem we're trying to solve.

Step Two

Definition

After discovery, we can define the specific problem or opportunity based on the informed insights and themes. This phase involves synthesizing information, identifying patterns, and framing the design challenge. I can start to form hypotheses which allow me to create and experiment with ideas quickly.

Step Three

Design/Ideation

Now comes the opportunity to generate ideas to show “How” I plan on to solve the problem we’re setting out to achieve. The goal here was to cast a wide net and see what solutions seemed feasible and get conversations started. My confidence usually matches the fidelity of the prototype. Starting with a thick sharpie sketch is my go to as you can see in some of my most recent case studies.

Step Four

Delivery

This is where the chosen solution is refined, developed, and prepared for implementation. This includes detailed design, testing, and preparing the product for launch. At this phase I love working closely with my engineer partners to ensure a seamless handoff.

Tim Householter